"Jesus Christ how do you turn this fken thing off" ...beautiful.

I love how the support guy stays calm - and pretty much messes with the guy since he's being such a jerk. I'd love to be able to do that in my job!

How stupid do you have to be to insult the person you're asking help from. I would have strung him along longer! ..you know nothing positive is going to come from resolving his problem, so atleast enjoy the ride!

"It's been saying 'Windows is shutting down' since last night!!"

Dude. Unplug. The batteries won't last forever.

I guess I need tech support cause the clip isn't showing up! Sad, I wanted to show my tech support hubby that he isn't the only one who deals with idiots all day.

(Like the guy yesterday who yelled and cursed him because his wireless connection didn't work. Hubby went out to his house on a service call. Turns out the guy had used the wrong password. Hubby didn't even charge him for the service call (thereby losing money himself) and an hour later the guy calls back to curse him out cause its not working again. My poor poor husband!)

I worked the help desk at a nuclear facility for 5 years and can honestly believe all the stories I hear on the web.

My favorite personal story was a guy that couldn't get his computer to turn on and when I asked him to look under the desk to make sure it was still plugged in he told me he couldn't see because all the lights were out in the trailer. Apparently the power was out in that section and he couldn't put 2 and 2 together...he just assumed that if the phones worked, the computer should too!